Altafiber Overview

altafiber internet plans and pricing

By Robin Layton Last updated: July 8, 2025

Altafiber, formerly Cincinnati Bell, has delivered direct communication to Ohio since 1873, and it now covers residents over 2,400 square miles in Ohio, Kentucky and Indiana. Our internet experts help you find the right plan for your needs.

400 Mbps fiber optic plans starting at

$40.00/mo.

*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. Speeds may vary. As of 03/21/25.

Best altafiber plans for your home

Plan name	Speeds up to	Connection type	Price
Fioptics 600 Mbps Internet	600 Mbps	Fiber Reliability High	$50/mo. *Pricing does not include taxes and fees. Pricing breakdown	Check with Altafiber Or call Or give us a call (844) 451-2720
Fioptics 1 Gbps Internet	1000 Mbps	Fiber Reliability High	$70/mo. *Pricing does not include taxes and fees. Pricing breakdown	Check with Altafiber Or call Or give us a call (844) 451-2720

Fioptics 600 Mbps Internet

Speeds up to

600 Mbps

Contract length

12 mos.

Connection type

Fiber

Rating

High

Plan cost

$50/mo.

for 12 mos.

Pricing breakdown

Check with Altafiber

Or give us a call

(844) 451-2720
Fioptics 1 Gbps Internet

Speeds up to

1000 Mbps

Contract length

12 mos.

Connection type

Fiber

Rating

High

Plan cost

$70/mo.

for 12 mos.

Pricing breakdown

Check with Altafiber

Or give us a call

(844) 451-2720

altafiber provider overview

altafiber internet plans boast really fast speeds, making the provider great for people who want to stream movies, play video games and use the internet across multiple devices. altafiber internet speeds go up to 3 Gbps, with their brand of fiber options, Fioptics.

What we like

Fast internet speeds
No data caps
Locked in prices with no contract

Things to consider

Only available in a limited area
Equipment rental required

altafiber internet rating

Allconnect Rating

3.99 / out of 5 stars

This score is based off of the 5 plans altafiber has available

Rating breakdown

Affordability

3.01 / 5
Performance

4.77 / 5
Value

4.94 / 5
Customer satisfaction

3.55 / 5

altafiber internet plans and pricing

All altafiber internet plans feature free email accounts, no data caps and the ability to stream on at least 15 devices. Users can choose to upgrade any altafiber internet plan to the premier version. These plans offer additional services, including internet security and a wireless gateway.

Plan	Starting price*	Download speed
Fioptics 400 Mbps	$40.00/mo.	400 Mbps
Fioptics 600 Mbps	$50.00/mo.	600 Mbps
Fioptics 1 Gig	$70.00/mo.	1,000 Mbps
Fioptics 2 Gig	$100.00/mo.	2,000 Mbps
Fioptics 3 Gig	$100.00/mo.	3,000 Mbps

*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. Speeds may vary. Plan speed and pricing vary by region. 400 Mbps price is locked for 12 months with ebill, 600 Mbps price is locked for 24 months with ebill and gig level plans have a 36-month price lock with ebill. As of 03/21/25.

Allconnect’s favorite altafiber plan: Fioptics 1 Gig

Our favorite plan is altafiber’s Fioptics 1 Gig. This plan has fast symmetrical speeds of 1,000 Mbps. Combined with no data caps, the $70.00/mo. price tag is well worth it if you work from home, have a gaming console or use video streaming in multiple bedrooms. You can also bundle internet with premium whole-home Wi-Fi and Max.

altafiber availability

altafiber internet, formerly Cincinnati Bell, is primarily available in Ohio, Indiana and Kentucky. Most coverage is available in and around Cincinnati, Ohio. You can check if the company offers internet in your area by searching your ZIP code. The top cities served by altafiber include:

altafiber deals

New customers can take advantage of several perks with altafiber, including $20.00/mo. off during random promotions, price-lock guarantees on some plans and a 30-day money-back guarantee.

altafiber contracts, equipment and fees

altafiber does not require contracts for internet service. However, users do have to pay for equipment rental and some fees may apply for service.

altafiber contracts – The Fioptics internet option does not require a contract or charge a fee for early cancellation
altafiber equipment – Customers pay $9.99/mo. to lease a wireless gateway (aka a modem)
altafiber fees – Customers must return the equipment when they cancel service. Failure to turn in an undamaged modem results in a $100.00 fee, and failure to return the power cord will cost $20.00

altafiber bundling and TV service

altafiber lets customers bundle their internet with phone and cable service. TV and internet bundles start with 55 channels and a $60.00/mo. price tag. If you don’t want to invest in a cable bundle, you can cord-cut with cable alternatives such as Hulu + Live TV, YouTube TV and other providers.

TV and internet bundles

Package	Starting price	Download speed	Channel count
100 to 400 Mbps + Basic TV	$60.00/mo.	Up to 400 Mbps	55+
100 to 400 Mbps + Preferred TV	$130.00/mo.	Up to 400 Mbps	110+
100 to 400 Mbps + Elite TV	$140.00/mo.	Up to 400 Mbps	305+
100 to 400 Mbps + Premier TV	$145.00/mo.	Up to 400 Mbps	340+
600 Mbps + Basic TV	$70.00/mo.	600 Mbps	55+
600 Mbps + Preferred TV	$130.00/mo.	600 Mbps	110+
600 Mbps + Elite TV	$140.00/mo.	600 Mbps	305+
600 Mbps + Premier TV	$145.00/mo.	600 Mbps	340+
800 Mbps + Basic TV	$100.00/mo.	800 Mbps	55+
800 Mbps + Preferred TV	$160.00/mo.	800 Mbps	110+
800 Mbps + Elite TV	$170.00/mo.	800 Mbps	305+
800 Mbps + Premier TV	$175.00/mo.	800 Mbps	340+
1 Gbps + Basic TV	$100.00/mo.	1 Gbps	55+
1 Gbps + Preferred TV	$160.00/mo.	1 Gbps	110+
1 Gbps + Elite TV	$170.00/mo.	1 Gbps	305+
1 Gbps + Premier TV	$175.00/mo.	1 Gbps	340+
2 Gbps + Basic TV	$130.00/mo.	1 Gbps	55+
2 Gbps + Preferred TV	$190.00/mo.	2 Gbps	110+
2 Gbps + Elite TV	$200.00/mo.	2 Gbps	305+
2 Gbps + Premier TV	$205.00/mo.	2 Gbps	340+
3 Gbps + Basic TV	$130.00/mo.	3 Gbps	55+
3 Gbps + Preferred TV	$190.00/mo.	3 Gbps	110+
3 Gbps + Elite TV	$200.00/mo.	3 Gbps	305+
3 Gbps + Premier TV	$205.00/mo.	3 Gbps	340+

Internet, TV and home phone bundles

altafiber also offers triple-play bundles with its phone service. Pricing varies by region, but we’ve listed a few bundle options below.

Bundle	Starting price	Internet speed	Channel count	Home phone
600 Mbps + Basic TV + Home Phone	$80.00/mo.	600 Mbps	55+	Unlimited local and long distance
800 Mbps + Basic TV + Home Phone	$110.00/mo.	800 Mbps	55+	Unlimited local and long distance
1 Gbps + Preferred TV + Home Phone	$170.00/mo.	1 Gbps	110+	Unlimited local and long distance
3 Gbps + Preferred TV + Home Phone	$200.00/mo.	3 Gbps	110+	Unlimited local and long distance

altafiber customer service

You can reach altafiber online or by phone. Their service phone numbers are available 24/7.

Call: (888) 246-2355

Text: (513) 301-2093

Online: Live chat and email

Although not in the American Customer Satisfaction Index (ACSI) ratings, altafiber has a Consumer Reports rating of 56 out of 100 in customer service. altafiber customers also rated it high on our consumer satisfaction survey. Read more about altafiber customer satisfaction below.

Altafiber Customer Reviews:

255 customer reviews

Read Altafiber reviews

Compare altafiber to other providers

An altafiber speed test puts it above other major Cincinnati, Ohio, competitors. altafiber Fioptics internet plans are relatively affordable and offer surprisingly fast speeds.

Provider	Starting price	Download speeds	Upload speeds
altafiber	$40.00 – $100.00/mo.	400 – 3,000 Mbps	400 – 3,000 Mbps
Spectrum	$30.00 – $70.00/mo.	100 – 1,000 Mbps	10 – 35 Mbps
Viasat	$99.99 – $199.99/mo.	25 – 150 Mbps	3 Mbps
Hughesnet	$39.99 – $94.99/mo.	25 – 100 Mbps	3 Mbps

Allconnect: Let us compare providers for you

Why should you choose Allconnect? We’re the #1 broadband marketplace in the U.S., meaning you can trust us to search, compare and order internet and TV service for your home.

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Illustration of a father and daughter in a living room. The father is sitting in an armchair and reading a newspaper, and the daughter is playing with a toy on the floor.

altafiber FAQs

What is altafiber’s Fioptics internet?

Fioptics by altafiber is a type of fiber optic cable internet. The cable uses thin strands of glass or plastic to transmit your internet. These cables are thinner and more effective than traditional cable. altafiber has invested almost $500 million in Fioptics.

Is Fioptics fast enough for Netflix?

Yes. Users only need a minimum speed of 5 Mbps to stream Netflix. Cincinnati, Ohio, speeds far surpass that.

How many devices can I stream with using altafiber?

altafiber internet plans are designed for multiple devices. You can successfully stream across 15+ devices. This includes watching HD movies, using video call apps and playing video games.

Can I pay my altafiber bill with a credit card?

Users can pay their altafiber internet bill using a credit card, debit card or e-check. You can sign in to the website and submit a payment. The company also receives payments over the phone at (513) 565-2210.

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